RDK-03117 – Something’s not working – X1 and Flex Error Message. Video error messages are a result of occasional system and account issues. … When this error occurs, you’ll see the following message: “Something’s not working. What reactant combines with oxygen and sulfur dioxide? what effect is caused by sulfur dioxide.
What does RDK 03117 mean?
RDK 03117 means that your main X1 Cable box or those smaller boxes are not getting any transmission. This is not a good sign and you need to diagnose the issue. Transmission errors can be caused due to multiple reasons.
Why is my Xfinity box not connecting?
Make sure you’ve tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We’ll scan your device for potential issues. … We’ll refresh your system or restart your TV Box.
What does RDK 03031 mean?
When this error occurs, you will see the following message on your device: … “We’re having trouble connecting to the X1 Platform. This may be temporary so please check back shortly to try again.”
How do I fix my Comcast RDK 03013?
Solution Code Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” To resolve this issue, you may need to restart your TV Box.
Why is my Xfinity flex not working?
If you’re having trouble activating your Flex streaming TV Box, the most common solution is to restart it by reconnecting your USB-C power cord and HDMI cable to both the Flex streaming TV Box and TV. … You can also try to connect with a wired Ethernet cable to check if the issue is with your WiFi connection.
What is xfinity Gateway?
Xfinity Gateways and xFi Gateways are all-in-one devices that deliver Internet and Voice connectivity, whole-home WiFi coverage, network control and speed for the ultimate connected experience. … Internet connectivity through Ethernet connection (two or four ports).
Why is my Xfinity cable box blinking blue?
The flashing blue light on your Xfinity router indicates WPS pairing mode. It means that the router is looking to establish a secure connection with a wireless device. Then, it automatically changes to steady white light, indicating a protected link between the gateway and another device.
How do I setup my Xfinity WiFi box?
- Place Your Gateway or Modem. Find the cable outlet most centrally located in your home. …
- Connect Your Gateway. …
- Wait for Your Gateway or Modem to be Ready. …
- Establish a Temporary Internet Connection. …
- Activate Your Gateway or Modem. …
- Connect to Your Home Network.
What does RDK 03030 mean?
When this error occurs, you will see the following message on your device: … “We’re having trouble connecting to the Internet. Please check that your cables are tightly secured and try again.
Why does it say cast on my Xfinity box?
The large box says Cast. I’ve unplugged each and restarted. that is part of the bootup sequence (ca=cable, st=status). try connecting the same set top box to the modem’s cable from the wall and see if it progresses to a complete bootup based on the front display.
How do I fix RDK 03036?
Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.
Why does my Xfinity TV say welcome?
To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.
How do I tighten my cable connection?
Tighten Your Connections A good rule to go by is “finger-tight.” Make it as tight as you can without the help of a wrench or tool. Next, find the point where the cable connects to the back of your equipment. Again, twist the connection to the right, finger-tight.
What is cable in and cable out?
Do I use “cable in” or “cable out?” Both, since the cable from the wall goes into the “cable in” port. The cable to the TV goes into the “cable out” port.
Is Xfinity Flex really free?
The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content.
Is Xfinity Flex any good?
Xfinity Flex review: Bottom line. The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system. But ultimately, a streaming box is only as good as the content you can stream through it.
Is Netflix free with Xfinity Flex?
It’s two amazing services for the price of one. With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. … All included for no extra cost – no strings attached.
How do I know if I have xfinity gateway?
To find out the type of Gateway you have, check the make and model information on the bottom of your device. You can also log in to My Account to view the make and model of your Gateway. If you don’t have an xFi-compatible Gateway, see activating other Wireless Gateway devices.
Is Xfinity gateway a modem?
When you lease an Xfinity Wireless Gateway, the router is built into it. The Wireless Gateway acts as a modem (connection to the Internet) and a router (connecting multiple devices within the home). … This will also require additional configuration on the Wireless Gateway so that it will only act as a modem.
Is gateway the same as modem?
Put simply, a gateway is a device that combines the functions of a modem and a router. A modem is a device that connects to your cable or phone lines and translates the data or information from the Internet to your computer or connected device. … Where to buy a Gateway?
What color should the light be on the Xfinity box?
Light ActivityStatus of DeviceWhite steady or blinking light / white steady or blinking light with purple tint (during activation)Limited OperationalRed steady lightNo Internet connectionBlue blinking lightWPS ModeAll other color combinationsConnecting to Xfinity systems
What does flashing blue light mean on modem?
Troubleshooting tip: If the light blinks blue for more than 5 minutes, check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. If it blinks blue again for more than 5 minutes, service is not connected to that jack.
What does orange light mean on Xfinity modem?
The blinking orange light on the Xfinity gateway means it is probably connecting to the Xfinity network. You may have trouble connecting to the internet because a firmware upgrade might be going on. It could also be blinking orange due to a service outage, faulty router/modem or a defective splitter.
How do you set up Internet connection?
- Open your device’s Settings app.
- Tap Network & internet. Internet.
- At the bottom of the list, tap Add network. You may need to enter the network name (SSID) and security details.
- Tap Save.
How do I activate my modem?
- Prepare your Modem Info. …
- Disconnect Current & Connect New Modem. …
- Confirm Internet Access. …
- Activate your new modem. …
- Return your rental modem equipment. …
- Check your next billing statement for a discount.
How do I activate Internet Essentials?
- Connect your Internet, Voice and/or TV equipment and turn it on.
- Go online to for easy step-by-step activation instructions. If you’re activating your Xfinity Mobile device, go to
How do I hook up my Comcast cable box to my TV with HDMI?
- Plug the coaxial cable from the wall outlet into the back of the Comcast cable box. …
- Line up the HDMI cable plug with the correct connection in the back of your cable box. …
- Connect the opposite end of the HDMI cable to an HDMI port in your television. …
- Plug the cable box into the power and wait for the system to connect.
What does RDK 03087 mean?
RDK-03087 gets displayed when the set-top box loses Wi-Fi connectivity and cannot reconnect.
What RDK 03004?
Error Code: RDK-03004. Description: This error means that your box isn’t getting a proper upstream signal from the CMTS. Try disconnecting the coax cable for a few seconds and reconnecting it. If that doesn’t fix it, one of our specialists can help review this further for you.
How do I mirror my iPhone to Xfinity TV?
- Make sure that your TV and iPhone are connected to the same Wi-Fi network. …
- Open the Control Center on your iPhone. …
- Tap on the Screen Mirroring option.
- Select your TV from the list.
What do you do if your cable box says boot?
Start by unplugging the power cable, either from the power outlet in the wall or from the back of the digital box. After around 10 seconds, plug it back in. You’ll see the word “boot” appear, and the box will take about five minutes to reset. When the box is displaying the time, it’s ready.
How do I get an easy pair code?
Pair via Easy Pair On your computer visit in your web browser. Select “Receive a seven-digit code to pair using the Easy Pair App.” In your computer’s web browser, a seven-digit code will appear. Using the numeric keypad on your handheld X1 remote control, enter the code in the field on your TV screen.
Can I take my Xfinity box to another house?
You might be able to bring your equipment to your new home. Schedule a technician appointment and we’ll install everything for you, or you can do it yourself. If you’re moving your equipment on your own and need instructions on how to install and activate?
What does RDK 03053 mean?
When this error occurs, you will see the following message on your device: “We’re not able to connect to this set-top box. … Check the coax cable connected to the Cable In outlet on the back of the set-top box and cable wall outlet to make sure it’s finger tight.
How long is xfinity welcome screen?
Restart Device: This will allow you to select one TV Box to restart. This fixes audio issues with slow performance, and it takes up to 5 minutes to complete. If you select Device Restart, you will be taken to the TV Box selection screen. From there, choose the box you’d like to restart, and then select Restart Device.
What is PSE on cable box?
Filters. (Power Sourcing Equipment) A power over Ethernet (PoE) device that is a source of power, such as a PoE Ethernet switch.
